How to Fix Desk View Not Working on MacOS Ventura

Is Desk View Not Working on your macOS Ventura? Reading this post will guide you to fix the issue in no time.

The Mac operating system has many new features and changes with macOS Ventura. The Continuity Camera is one of the most important new features. With this feature, you can use the back camera on your iPhone as a webcam for your Mac.

For people with both a Mac and an iPhone, the Desk View is another feature they should be excited about.

As the name suggests, it uses the ultra-wide camera on your iPhone to show the view of your desk. This makes it look like an overhead camera is being used. So, if you’re on a video call and want to show other people what’s on your desk, you can do so easily without any extra equipment or holding things in front of your webcam.

However, some users complain that they are having issues with the Desk View feature not functioning as it should be. Once they try to enable it, nothing happens, and the webcam becomes inactive.

If you find yourself in a similar situation, don’t worry. There are easy ways to solve this problem. To fix it, use the steps below.

Check Wi-Fi and Bluetooth Connection

Enabled Wi-Fi and Bluetooth on Mac and iPhone are mandatory prerequisites for utilizing the Desk View feature.

If your Mac or iPhone keeps losing its Wi-Fi or Bluetooth connection, it would be the possible cause of the desk view not working issue.

Additionally, if your Bluetooth and Wi-Fi are enabled, you can disable them and then re-enable them to refresh and clear out any bugs or glitches in the connection.

To verify Wi-Fi and Bluetooth on your iPhone:

First, access the Control Center by swiping down from your iPhone’s screen.

Wi-Fi and Bluetooth to fix Desk View Not Working issue

Next, tap the “Wi-Fi icon”.

Similarly, tap the “Bluetooth icon” to make it operational.

To check Wi-Fi and Bluetooth on your Mac:

First, Click on the “Control Center icon” on the upper right corner of the Mac screen that looks like a gear.

Wi-Fi and Bluetooth to fix Desk View Not Working issue

Now, click the “Wi-Fi icon” to enable it.

After that, click the “Bluetooth icon” to enable it.

Once you’ve ensured both devices have Bluetooth and Wi-Fi turned on, try to access the Desk View feature to see if the problem has been fixed.

Force Close Background Apps on iPhone

When you force-close all other apps running in the background, you can sometimes fix software problems. 

These background apps might get in the way when using the continuity app. It will ensure that no other apps are using your camera by forcing it to close.

To do so,

First, swipe up from the bottom of the screen and stop in the middle to open the App Switcher.

Then, you’ll see an overlapping view of all your open apps.

Swipe up to force quit an app. Repeat this step until you close all apps.

Once all apps are gone from memory, you can load it back up and relaunch the continuity camera and check if the desk view not working issue on Mac is resolved.

Restart Devices

If you’re using the Desk View and your Mac cannot detect your iPhone as the Continuity Camera, there could be some glitches or bugs interrupting the connection. 

Restarting any device similar to this case is one of the simplest fixing methods. Doing this will clear any glitches and give your devices a fresh start.

If you need to learn how to manually restart your iPhone and Mac, follow the steps below to perform a reboot successfully.

To restart your iPhone:

First, Hold the “Power button” until the “Power Off slider” appears.

Restart iPhone to fix Desk View Not Working issue

Next, slide the switch, then wait for your iPhone to shut down.

After that, press and hold the Power button once more when your iPhone is off until the Apple logo appears.

To restart your Mac:

Navigate to Apple Menu by clicking the “Apple logo” and then click “Restart”.

Restart Mac to fix Desk View Not Working issue

Your Mac will reboot and wait until it turns on.

Once you’re restarting both devices, you can verify if the Desk View not working issue is fixed.

Enable Continuity Camera on iPhone

As mentioned, the continuity camera is necessary before using the Desk View feature on a Mac. You must enable this option on your iPhone after ensuring you have the essential devices.

To do so,

First, open the Settings app on your iPhone and tap “General”.

Now, tap the “Airplay & Handoff” to proceed.

On the next screen, tap the Toggle button beside the “Continuity Camera Webcam option” to enable it.

Enable Continuity Camera to fix Desk View Not Working issue

Finally, close the Settings app and try to access the Desk View feature to see if the problem is solved.

Enable Desk View on Mac

Once the continuity camera feature is enabled on your iPhone, you must allow the Desk View feature on your Mac. This feature is not a default option; you must manually enable it on your Mac.

To do so,

First, open any app that uses your iPhone as the continuity camera. You may use FaceTime, Microsoft Teams, and Google Meets.

Once opened, click the “Control Center icon” on your Mac, located at the Task Bar at the top.

After that, click the “Video Effects option” and the “Desk View” under the app you opened.

Video Effects

Once done, the Desk View feature will start functioning and check for any problems using it.

As you share your desk, the “Center Stage effect” is automatically activated to maintain your uninterrupted focus. But you can turn off this option.

Get Help From Apple

If doing the following methods above did not help, your devices may have internal hardware damage, specifically the camera.

In that case, it is recommended that you go to the nearest Apple Store to get your Mac and iPhone checked.

This article would then come to an end. Hopefully, the desk view not working issue has been resolved after attempting the various methods listed above.

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